It's got everything to do with the way a leader acts with his team.
In the North American television show "Undercover Boss", directors change their image, name and life story to pass off as recent employees so they can investigate from within the way the company is working, as well as the professional and personal challenges of their own employees.
This experience is interesting because it allows the leader to better understand employees and the way they work. This in-depth knowledge of the reality of the organization, acquired in the field, should be mainstreamed throughout all areas of activity and departments.
So, for people leading a team in an office or coordinating a network of shops, for example, these are a few fundamentals:
Know the company and employees: it is essential to make the trip to the ground a common practice, which will bring benefits to your leadership and, in turn, the profitability of the organization. In companies where decision-making is based on data collected by third parties, knowledge is often skewed by all exceptions that
Check the processes used: One of the good practices of leaders is to make confirmation
Identify gaps and work: This method can increase the ability to question current working practices and the possibility of correcting deviations in the way of working, ensuring that employees perform tasks in accordance