Culture & Organisation

To develop a Continuous Improvement Culture, organisations must move from unstructured firefighting to an improvement-driven approach. This requires a behavioural change in all levels of the organisation, that should start with data, making the problems visual and following structured problem-solving technics.

The first step is to understand the structure of the organisation, to guarantee that teams are set-up in a way that allows for agile collaboration and efficient management. With the correct team structure in place, appropriate daily management frameworks are incorporated into the daily routines, contributing to incremental performance improvements.

Daily Management

Set-up the practices and routines that foster a culture of continuous improvement.

Front Line Management

Top and Middle Management

Team Development Programme

Deploy the new routines to all teams in the organisation to create a cultural transformation movement.

Design & Prototype

Implement Daily KAIZEN™ behaviours with a pilot team.
Coach until routines are set in place and the team is autonomous in improving its results.
Develop the deployment guide and agendas.

Implement Daily KAIZEN™ behaviours with a pilot team.
Coach until routines are set in place and the team is autonomous in improving its results.
Develop the deployment guide for all the organisation.

Deployment & Coaching

Train the leaders to implement new behaviours based on pilot experience.
Coach leaders during implementation.

Train the leaders to implement new behaviours based on pilot experience.
Coach leaders during implementation.

Behaviour Review

Audit the processes setup to incorporate new behaviours and certificate successful teams.
Review cycle performance in terms of key performance indicators improvement.
Plan next Daily KAIZEN™ sprint or perform Daily KAIZEN™ planning sessions.

Audit the processes set-up to incorporate new behaviours and recognise successful teams.
Review cycle performance in terms of key performance indicators improvement.
Plan next Daily KAIZEN™ sprint or perform Daily KAIZEN™ planning sessions.