KAIZEN™ in Administration & Service

There is an increasing number of companies seeking for organisational changes that enable them to completely change their paradigms and carry out breakthrough transformations in their office operations and transactional processes.

We bring a full range of capabilities to help you streamline your processes, reduce lead-times, and improve the quality of the information flows.

From:

Functional organisation

Need more, hire more

Speed through automation

To:

Value stream organisation

Flow and resource efficiency

Re-design before automating

Tools

Flow Efficiency

Understand organisational processes, how they are connected with customers and suppliers, and set the priorities for optimisation.
Design and implement new processes that create flow and reduce Lead Times.

Understand organisational processes, how they are connected with customers and suppliers, and set the priorities for optimisation.
Design and implement new processes that create flow and reduce Lead Times.

Resource Efficiency

Design and implement the best standards to eliminate variability and waste.
Implement the most optimal way to store information in order to minimise searching and maximise the user experience.
Use the latest technology to automate administrative processes to improve productivity and reduce quality issues.

Design and implement the best standards to eliminate variability and waste.
Implement the most optimal way to store information in order to minimise searching and maximise the user experience.
Use the latest technology to automate administrative processes to improve productivity and reduce quality issues.

Planning Optimisation

Optimise the time dedicated to meetings through meeting cascade planning with the elimination of duplicate information and redundant meetings.
Ensure teans concentrate on the value-added activities by isolating the non-value-added tasks.
Improve the flexibility and reduce capacity losses by planning and leveraging on the multi-skilling of the teams.

Optimise the time dedicated to meetings through meeting cascade planning with the elimination of duplicate information and redundant meetings.
Ensure teans concentrate on the value-added activities by isolating the non-value-added tasks.
Improve the flexibility and reduce capacity losses by planning and leveraging on the multi-skilling of the teams.