Explore behind the scenes of Hotel Chocolat:
From Idea to Market with Hotel Chocolat
The Recipe for Success: Interview
with COO Matt Margereson
Learn about how company culture contributes to performance.
What comes next: a global strategy for improvement and growth.
Get all the answers from Matt during the Q&A session.
Accelerating Product Development
Virtual Tour with a Senior Project Manager
Walk through the product development process and what it takes to transform an idea into a product. Learn what has changed to deliver new products to the market faster.
Stepping-Up Packing Operations
Virtual Tour with a Manufacturing Operations Executive
Grasp the challenges of managing a production facility at first-hand. See how Hotel Chocolat was able to improve packing capacity and set an improvement culture.
Boosting Warehouse Fulfilment Operations
Virtual Tour with a Fulfilment Operations Executive
Peek inside Hotel Chocolat’s operations and see what changed with the boom of online sales. Uncover the new normal for fulfilment teams.
Excelling in Retail Customer Experience
Virtual Tour with a Retail Operations Executive
Discover how retail store teams work to deliver the best customer experience to their guests. Learn what is next for chocolate retail.
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