Accelerating Retail with KAIZEN™

The supply chain disruptions retailers are facing, together with the increased cost of personnel, are pushing retailers’ margins to the limit. ​While retailers’ attention has drifted to costs, customers are still demanding a seamless, personalised, even experiential, shopping experience.

Retail has witnessed the increased intensity of business trends, including digitalisation, omnichannel, customer-centricity, convenience, immediacy and sustainability.

Pressure is mounting for retail operators to accelerate the whole supply chain in response to consumers’ increasing demands.

At Kaizen Institute, we work side-by-side with retailers from all sectors to accelerate the business. We guarantee that the best products, services, and experiences are delivered to the customers, in the fastest, most efficient, profitable and sustainable way.

Want to get more insights?

Retail Model

Customer Orientation

Sales Performance

Store Efficiency

Product Management

Personalised Marketing

Want to learn the KAIZEN™ approach to retail?

Check out our customised training programme to develop continuous improvement skills in the retail sector.

The KAIZEN™ approach begins with an end-to-end analysis focused on the core store operations. This analysis leads to a customised solution design and implementation plan.


Current state analysis

On-the-job training

Vision design

Return calculation and timeline

We support our clients in implementing the initiatives plan, ensuring set objectives are met.

See how we have helped retailers achieve cost savings and business growth:

Kaizen Institute's approach is practical, pragmatic and collaborative. We work with our customers, in their gemba - where the action takes place - and observe the opportunities first-hand. By implementing innovative solutions through KAIZEN™ Events, we leverage the key performance indicators.

We can help you define and refine your Strategy and develop the Leadership capabilities you need to execute on your breakthrough initiatives.

The contribution of the teams is key for the success of any Cultural Transformation. We organise our customers' teams to break functional silos and develop continuous improvement skills.

Our experts combine deep expertise in retail with refined analytical and problem solving skills, bringing an external and fact-based perspective to industry's challenges and opportunities.

Ready to start?

Find out what the key opportunities in your processes are, by conducting a diagnosis workshop.

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