Services Organisation and Optimisation Training
Lean Services Model for process improvement that delivers better customer service, productivity & Lead Times - KAIZEN™
KAIZEN™ in Service & Transactional Processes programme focuses on improving informational transfer processes and customer service, impacting on productivity, quality and Lead Times.
2 days
At Client's Site/Online
Price Upon Request
Programme
- Lean Services Model
- Flow Efficiency
- SIPOC
- Process Mapping
- Process Design
- Resource Efficiency
- Standard Work
- Business Process Automation
- Office Layout Design
- Planning Optimisation
- Capacity Planning
- Work Planning and Pacing
- Workplace Flexibility
- Digitalisation and KAIZEN™ Analytics features and practises
- Simulation exercises
- Case studies
- Lean Services Model
- Flow Efficiency
- SIPOC
- Process Mapping
- Process Design
- Resource Efficiency
- Standard Work
- Business Process Automation
- Office Layout Design
- Planning Optimisation
- Capacity Planning
- Work Planning and Pacing
- Workplace Flexibility
- Digitalisation and KAIZEN™ Analytics features and practises
- Simulation exercises
- Case studies
Why Participate?
- High level of waste and low resource productivity
- Excessive, repetitive manual tasks
- TProcesses slowdown and variability
- Poor ongoing work visibility
- Bottlenecks in processes and lack of work levelling
- High reliance on information systems
- No error-proof mechanisms within processes
- Low efficiency and service level (either internal or external clients)
- High level of waste and low resource productivity
- Excessive, repetitive manual tasks
- TProcesses slowdown and variability
- Poor ongoing work visibility
- Bottlenecks in processes and lack of work levelling
- High reliance on information systems
- No error-proof mechanisms within processes
- Low efficiency and service level (either internal or external clients)
Training Request
Training Request
Thank you for your interest in Kaizen Institute’s training services. Please provide the following information to enquire about this training.
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Contact
Kaizen Institute UK344-354 Grays Inn Rd
London WC1X 8BP
Tel: +44 (0)7757 776921
uk@kaizen.com
Kaizen Institute Ireland
Fitzwilliam Hall
Fitzwilliam Place
Dublin 2
D02 T292
Ireland
Tel: +353 (0)1 669 8535
- Training
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- Service & Transactional Processes Improvement Training
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- Logistics Operations Optimisation Training
- Manufacturing Operations Optimisation Training
- Value Stream Improvement Training
